Calling - ahh hemmm - Texting All Librarians!
Mosio has launched Text a Librarian, a new service that helps libraries set up mobile Q&A systems so they can answer patrons’ questions via text message to any mobile phone.
Every year, libraries answer more than 374 million reference questions, according to the American Library Association. Americans text almost twice as much as they talk on mobile phones, according to a recent Nielsen Mobile Survey, making it a preferred means of communication while on-the-go.
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