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12 posts from January 2009

January 30, 2009

Blackberry not weathering the Storm?

Cnet's Crave, one of our favorite technology review sites, has a honest and somewhat disappointing report of the Blackberry Storm. For all you iPhone owners who are avid texters (about half our office), be glad you read this as we are sure you  seriously considered switching at one point:

The Storm, which is Research In Motion's first touch-screen device, was supposed to be Verizon Wireless's iPhone killer. Verizon is the exclusive carrier for the Storm. Apple's iPhone is sold exclusively by AT&T. Verizon and RIM had supposedly been working on the device even before AT&T launched the original iPhone two and a half years ago.

The Storm launched in November, in time for the holiday-shopping season. And while it sold well initially with about 500,000 shipping the first month, the Journal reports that many customers who bought the device are complaining of buggy software and hardware glitches.

Specifically, consumers say that the software used to type on the touch screen, which requires you to press down on the face of the phone, is sluggish.


Read the whole post here.

January 28, 2009

Cellphones as Credit Cards? Americans Must Wait

The New York Times released an interesting story on the state of mobile technology in the US versus other countries, notably Japan and the UK:

Imagine a technology that lets you pay for products just by waving your cellphone over a reader.

The technology exists, and, in fact, people in Japan have been using it for the last five years to pay for everything from train tickets to groceries to candy in vending machines. And in small-scale trials around the world, including in Atlanta, New York and the San Francisco Bay Area, nearly everyone has liked using this form of payment.

But consumers in the United States won’t be able to wave and pay with their cellphones anytime soon: The myriad companies that must work together to give the technology to the masses have yet to agree on how to split the resulting revenue.

Read the full article here.

January 26, 2009

Mobile Marketers Target Receptive Hispanic Audience

A new report from Ad Age reveals the recent rise and success in marketing to Hispanic's via SMS:

Hispanics, the country's largest and fastest-growing ethnic minority, are becoming a sought-after target for mobile advertisers as brands connect the dots between the group's receptiveness to advertising and its heavy mobile usage.

Telecommunications and automotive advertisers have led the way in pitching to Hispanics through mobile, but other categories are joining the fray. Brands including Continental Airlines, General Mills, Sears, Kmart and Tag Heuer will be working in the first quarter to launch Latino-centric mobile campaigns.


Read the whole article here.

January 23, 2009

Mobile-Shopping Usage To Double Next Year

MediaPost's Marketing Daily predicts a big jump in mobile shopping:

For the vast majority of shoppers, the heady concept of "mobile apps" translates into calling your sister for a second opinion before actually buying that new coffeemaker. But a new study from ForeSee predicts rapid changes as consumers become more adept at using their smartphones while out shopping.

At this point, only 29% of online shoppers use their phone to help make shopping decisions, although 91% own cell phones. And of those who have used them, 72% call someone and ask for an opinion, while 40% say they photograph the product they are considering and email it to someone for feedback.

A much smaller group--24%, or about 7% of the total respondent pool--use the phone to go online and compare prices. And 15%, or 4% of the total, use their phone to search product reviews. ForeSee, which studies e-tailers and online customer satisfaction, expects those numbers to at least double in the year ahead.

Read the whole article here.

January 21, 2009

Wireless companies brace for D.C. overload

A look back at yesterday's big news, with Ez Texting's CEO Shane Neman tapped for comment by the Boston Herald:

Wireless companies are bracing for a flood of simultaneous cell phone calls and text messages that could jam up the entire Washington, D.C.-area network as millions of onlookers click, type and send at President-elect Barack Obama’s historic swearing-in.

“It could be the busiest day that anyone has ever seen,” said John Johnson, spokesman for Verizon Wireless, which is using all available capacity at every cell site in the inauguration area.

“The minute he takes his oath, it’s going to be like a New Year’s Eve,” said Shane Neman, who runs EzTexting.com, a text marketing company. “There’s going to be millions, possibly billions of texts going on at one time.”

Read the full article here.

January 16, 2009

OMG! 14,528 MESSAGES IN A MONTH!

14,528 texts per month - think you can beat that? This article from the NY Post has been getting a LOT of press recently:

Greg Hardesty didn't LOL when he got his teen daughter's cellphone statement. All he could think was "OMG!"

The California man's 13-year-old daughter, Reina, racked up an astonishing 14,528 text messages in one month. The online AT&T statement ran 440 pages.

"First, I laughed. I thought, 'That's insane, that's impossible,' " the 45-year-old dad said. "And I immediately whipped out the calculator to see if it was humanly possible."

He found it was - barely. It works out to 484 text messages a day, or one every two minutes of every waking hour.

Read the full article here.


January 14, 2009

Mobile Marketing Association Appoints New President and CEO

There's a new sheriff in town:

The Mobile Marketing Association (MMA) announced Monday that its Board of Directors has named mobile industry veteran Mike Wehrs as President and Chief Executive Officer (CEO) of the association, effective immediately. In his previous role as Vice President of Industry Affairs and Evangelism at Nuance Communications, Inc., Mr. Wehrs was responsible for the company’s overall mobile business strategy, product strategy, industry and public policy and a key member of the mergers and acquisitions team. As President and CEO of the MMA, Mr. Wehrs will continue to promote its charter to build a sustainable ecosystem for the mobile marketing industry globally, focusing on delivering benefits to MMA members, establishing guidelines and best practices for future growth, and driving mobile adoption worldwide.


Read the full release here.

January 12, 2009

Recession May Move Mobile Away From Branding

A recent article from Ad Week explores the current state of mobile in our tightened economy. It is a good piece that explores the beauty of mobile and how it is importing in driving action for brands, but also warns that brands may not be ready to go full-force with mobile unless it acts as a supporting effort to make campaigns more interactive.

Click the link above for the full story.

January 09, 2009

Identifying smokers via SMS to help fight cardiovascular disease

We ran across a very interesting story from across the pond. Click the link for the full article, or read the excerpts below:

An innovative scheme using mobile technology to identify patients at risk of developing cardiovascular disease (CVD) by effectively establishing smoking status has recently proved a success for Hammersmith and Fulham health services in London.

The scheme found that the use of iPLATO Patient Care Messaging to request a patient’s smoking status via text message, resulted in significantly higher response rates than other methods of communication previously used, enabling a patient’s medical record to be updated quickly and efficiently.

According to a study made by the British Heart Foundation, the risk of mortality from any cardiovascular disease is 60% higher in smokers compared to non-smokers, making the identification of this ‘at risk’ group a crucial element in the battle against CVD.

From searches made on their GP system, the surgeries sent out a text message asking patients to text back their current smoking status. Patients who received this message were able to text back their status via a reply text that arrived at the surgery as an email (to a pre-defined surgery email address). The Brook Green Medical Centre, in Hammersmith and Fulham, successfully used the platform and achieved response rates of 49% when requesting smoking status via text message. 

January 07, 2009

Cellphone traffic set to spike in DC for inauguration

The Washington Post has the story on how two local companies are going to save Washington...cellphone usage, that is:

Wireless carriers are expecting an explosion of cellphone traffic on Jan. 20, when millions of visitors pour into Washington to welcome the new president. So many calls, text messages, photos and video clips hitting the airwaves at the same time can choke communication networks and result in delayed messages and dropped calls.

While carriers are erecting extra cell sites to boost capacity, two local companies are also trying to help traffic move along. Wireless operators are urging people to avoid making calls and instead send text messages because they take up less bandwidth.