The Missouri Department of Transportation (MDOT) and other “next generation” government agencies are leveraging mobile technology to save taxpayers serious sums of money. Government agencies are notorious for wasteful spending, but various departments of transportation are taking cues from the Jefferson City, MO, location, as it’s become the model and standard for saving taxpayers millions via new technologies.
Mike Miller, the assistant information systems director for MDOT, told Forbes magazine all the way back in 2012 about his department’s clever use of mobile maps. MDOT had to close two major interstate highways that year, and instead of shutting them down for “eight years” while keeping two lanes open and endangering workers, the department opted to provide residents with mobile maps and apps so they could drive around the freeways. That one decision saved MDOT more than $100 million in taxpayer funds.
MDOT’s former head Peter Rahn suggested an ambitious plan to save taxpayers $500 million over five years. According to Miller, the department is ahead of schedule with plan implementation, as it began work in 2010 and has already met 70 percent of its goal. Among the efforts to make the five-year plan a success are using vans equipped with video cameras that film road roughness and allowing residents to rate them. MDOT subsequently fixes the affected road as soon as possible.
Other actions in the five-year plan include having every MDOT building and roadside access point feature wireless capabilities for employees, so no one wastes time trying to find information. The department utilizes its social media channels to provide people with updates and news, cutting communication costs. MDOT uses SharePoint to manage its records and maintain 33,000 miles of road and thousands of bridges. SharePoint use has saved the department a great deal in oversight and project management costs.
These are only a few examples of how MDOT is reducing costs with mobile technology.
Another tech innovation saving DOT organizations and taxpayers big money is e-Construction tools. These tools are defined as processes and technology that eliminate paper use, with examples including the digitization of construction documents for distribution to stakeholders through mobile devices. e-Construction was named as a standout tool in a recent Pavia System survey, with 53 percent of DOT respondents saying they adopted e-Construction and 71 percent of respondents noting that they use such tools “widely.” e-Construction has helped build roads, bridges, and highways, and makes for much more timely deliveries. DOT respondents also said e-Construction tools contributed to at least 76 percent of on budget construction project completions.
Representatives for the Idaho, Pennsylvania, and Texas Departments of Transportation all applaud e-Construction tools for their ability to save money and time while increasing productivity and resulting in fewer mistakes.
With so many benefits stemming from government agencies “going paperless,” why haven’t more departments of transportation made these helpful changes? One theory is that such agencies are responsible for long-term obligations unlike private industries, which simply move on to the next project once one is completed. A lack of tools customized for project owners’ specific needs is another possible reason. Regardless, going the “pilot” route and slowly using more and more e-Construction tools will hopefully alleviate these issues.