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16 posts categorized "Studies"

June 01, 2009

Want To Learn More About Keywords On Shared Short Codes?

What Are Keywords Keywords power successful mobile marketing campaigns. President Barack Obama sent one of the most famous text messages of all time back in August 2008, announcing his pick of Joe Biden for Vice President. Keywords played an essential role in promoting this succesful campaign. At rallies, in commericals, and on the web, Obama and his campaign encouraged supporters to join their Vice Presidential pick alert list by texting the keyword VP to their short code, 62262.

Keywords serve many functions - allowing people to subscribe to your messages (whether they announce Vice Presidential picks or monthly sales) is just one example.

Ready to learn more? Then check out our new white paper, the Ez Guide to Mobile Marketing with Keywords.

May 04, 2009

Mobile Marketing Case Study - Couch Tomato Cafe

We recently published a mobile marketing new case study @ Ez Texting. We profile a succesful restaurant customer, the Couch Tomato Cafe. Here's an excerpt:

For the past six years, [Couch Tomato Cafe] tried various forms of marketing, including direct mail, online, local papers, magazines and more. He found that coupon books such as Val Pack and similar local books worked best, because you can actually track the results of a certain promotion to see what works and what doesn’t. With that in mind, Mosmen searched for other forms of marketing that were easily trackable, which brought him to Ez Texting.
...
Over the next 6 months, Mosmen sent only a couple texts with general announcements and specials, and saw marginal success. Then, in March 2009 he sent a special offer just for SMS subscribers:
*Special Offer* til March 31st; mention text - FREE QUESADILLAS with purchase of any Pizza AND Salad!!
The offer was good for seven days, and the response was excellent. To track their ROI, Mosmen totaled the number of tickets from Friday of that week. He estimates they had about 70 extra orders compared to an average Friday. With an average order value of $15, this is an excess of $1050!


Read the entire mobile marketing case study @ Ez Texting.

January 23, 2009

Mobile-Shopping Usage To Double Next Year

MediaPost's Marketing Daily predicts a big jump in mobile shopping:

For the vast majority of shoppers, the heady concept of "mobile apps" translates into calling your sister for a second opinion before actually buying that new coffeemaker. But a new study from ForeSee predicts rapid changes as consumers become more adept at using their smartphones while out shopping.

At this point, only 29% of online shoppers use their phone to help make shopping decisions, although 91% own cell phones. And of those who have used them, 72% call someone and ask for an opinion, while 40% say they photograph the product they are considering and email it to someone for feedback.

A much smaller group--24%, or about 7% of the total respondent pool--use the phone to go online and compare prices. And 15%, or 4% of the total, use their phone to search product reviews. ForeSee, which studies e-tailers and online customer satisfaction, expects those numbers to at least double in the year ahead.

Read the whole article here.

January 09, 2009

Identifying smokers via SMS to help fight cardiovascular disease

We ran across a very interesting story from across the pond. Click the link for the full article, or read the excerpts below:

An innovative scheme using mobile technology to identify patients at risk of developing cardiovascular disease (CVD) by effectively establishing smoking status has recently proved a success for Hammersmith and Fulham health services in London.

The scheme found that the use of iPLATO Patient Care Messaging to request a patient’s smoking status via text message, resulted in significantly higher response rates than other methods of communication previously used, enabling a patient’s medical record to be updated quickly and efficiently.

According to a study made by the British Heart Foundation, the risk of mortality from any cardiovascular disease is 60% higher in smokers compared to non-smokers, making the identification of this ‘at risk’ group a crucial element in the battle against CVD.

From searches made on their GP system, the surgeries sent out a text message asking patients to text back their current smoking status. Patients who received this message were able to text back their status via a reply text that arrived at the surgery as an email (to a pre-defined surgery email address). The Brook Green Medical Centre, in Hammersmith and Fulham, successfully used the platform and achieved response rates of 49% when requesting smoking status via text message. 

November 05, 2008

The coupon’s new era: Coming to a mobile phone near you

Last week we talked about the National Restaurant Association's new partnership with Fishbowl to deliver mobile coupons to hungry patrons. Among all the hype surrounding mobile, this is truly the "next big thing".

Mobile Marketer featured an article last week, here is an excerpt:

Some form of mobile coupon has been around for most of the decade - at least since SMS became widely available.

But now, at the end of 2008, as consumers want to save a buck or 10, and marketers and retailers are seeking high-impact, low-cost ways of reaching value-seeking consumers, mobile coupons  have finally found their time.  

The convenience of redemption, immediacy of value and efficacy in driving both revenue and feedback provided by mobile coupons are driving that trend; as more businesses embrace the mobile medium as a legitimate marketing portal, the more mCoupons will proliferate among retailers.

To prove this argument, a study by Juniper Research estimated that by 2011, retailers worldwide would be sending out nearly 3 billion coupons to mobile phones.

October 29, 2008

New Mobile Response Survey Reveals Incredibly High Response Rates

Each day, the American consumer is exposed to thousands of advertisements, but how many of those do they actually recall? A recent Mobile Response Survey found that mobile/SMS marketing recall rates were extremely high compared to other forms of media.

Some key findings:

Of the respondents that received mobile marketing messages within the past year, more than half recalled at least one brand.

96 percent remembered the promotion's call-to-action and more than a third reported that the promotion made them more likely to buy the brand's product/service.

37 percent told a friend about the message and 6 percent forwarded the promotion to a friend.


58 percent of consumers are interested in receiving mobile coupons.